Privacy policy

Privacy Policy

1. Introduction

Welcome to Re-Life by H.P. Singh Agencies Pvt Ltd . We value your privacy and are committed to protecting your personal information. By accessing our Website, you agree to the terms outlined in this Privacy Policy, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Collection and Use of Information

2.1 Collection of Personal Information

When you interact with our Website, we may collect personal data :

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via third-party payment gateways)

  • Order History

  • IP Address and Device Information

We collect this information when you:

  • Sign up for an account

  • Place an order

  • Subscribe to marketing communications

  • Contact customer support

2.2 How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing & Fulfillment – To process transactions, manage payments, and deliver products.

  • Customer Support – To respond to inquiries, handle requests, and provide assistance.

  • Marketing & Promotions – To send personalized offers, product recommendations, and updates (only with your consent).

  • Security & Fraud Prevention – To detect and prevent fraudulent activities, unauthorized access, or other misuse.

  • Legal Compliance – To comply with legal obligations and enforce our terms and policies.

3. Fairness and Purpose

We collect only necessary and relevant personal data, ensuring fair and lawful processing. The purpose of collection is clearly communicated at the time of data collection or when updated.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share your information under the following circumstances:

4.1 Service Providers

We may share personal data with trusted third-party vendors who assist in:

  • Payment Processing

  • Order Fulfillment & Logistics

  • Website Hosting & Security

  • Marketing & Customer Support

These vendors are contractually bound to use your data solely for the intended purpose and maintain strict confidentiality.

4.2 Legal and Regulatory Compliance

We may disclose personal data when required by:

  • Applicable Laws (including outside India)

  • Law Enforcement Authorities

  • Government Agencies for Security or Legal Compliance

  • Legal Processes (e.g., subpoenas, court orders, regulatory inquiries)

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition. You will be notified of any such changes.

5. Data Security Measures

We take reasonable security precautions to protect personal data from unauthorized access, loss, or misuse. Our security measures include:

  • SSL Encryption for secure transactions

  • Restricted Access Controls for authorized personnel only

  • Regular Security Audits to detect and prevent threats

However, while we strive for the highest security standards, no digital platform is completely risk-free. Users are advised to keep passwords secure and avoid sharing personal login details.

6. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

  • Right to Access – Request a copy of your personal data.

  • Right to Correction – Request corrections or updates to inaccurate data.

  • Right to Erasure – Request deletion of your data, subject to legal obligations.

  • Right to Withdraw Consent – Opt-out of marketing communications at any time.

  • Right to Grievance Redressal – Raise concerns regarding data handling.

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience, analyze traffic, and personalize content. You can control cookies via your browser settings.

8. Data Retention and Disposal

We retain personal data only as long as necessary for business and legal obligations. Once data is no longer required, we securely delete or anonymize it.

  • User accounts remain active until you request deletion.

  • Order records are retained for tax and compliance reasons.

  • Marketing preferences are stored only with your consent and can be revoked anytime.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

10. Consent and Control

By using our Website, you consent to our data collection and processing policies.

  • You can update preferences via your account settings.

  • You can unsubscribe from marketing emails at any time.

  • Users under 16 years of age require parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes or operational improvements. Any changes will be notified on our Website and will take effect immediately upon posting.

12. Contact Us

For questions, concerns, or data-related requests, reach out to us at:

📧 Email: Hi@projectrelife.com

📞 Phone: 9810602756

This Privacy Policy complies with Indian data protection laws and ensures transparency in our data-handling practices.